
What really makes us different is that we don’t cherry pick the easy and lucrative parts of the web and IT world and send you somewhere else for the other jobs, the fiddly bits, the difficult or boring jobs that others can’t be bothered with or don’t have the skills to do. Once you are our customer, we recognise that you may need support across a much wider range of issues. If we can do it – we will do it - and we don’t take a lofty view on your level of IT, Marketing or Social Media skills. After all you are probably an expert in your core business, not the IT!
Equally, if you want to stay with your current website provider and they can’t help with your other IT needs or don’t have the coding or technical skills necessary to help you, we will help if we can – we prioritise our customers as you would expect – but we are happy to help out anyone else. Below are just a few examples of what we have done for our customers, showing that we really can help you in lots of ways. If you need it. If you don’t that’s great too!
Our charges are fair. If it takes 15 minutes we charge you 15 minutes not an hour like some businesses might. We don’t take advantage of customers not understanding the tech. We don’t like getting ripped off, so it’s not what we do to our customers. If it’s a big job we will explain that to you and the likely cost and whether you could just ignore it or if it is business critical for you.