At Freshwave, we are real people who get to know you and your business. We are interested in what you do and how we can help. In a world where call centres or chat bots and remote operated platforms with automated operations are becoming the norm, we believe in the personal and available touch and it’s the way we want to stay.
We can talk on the phone, via e mail, via our issue ticketing, and via remote connection where we take temporary control of your system and just sort out those issues out for you, whilst you are there. Where necessary, we can also undertake site visits.
Freshwave has been trading successfully for over 12 years, with a stable and growing base of satisfied customers. We specialise in flexible, affordable Web and IT solutions for small and medium sized businesses. We recognise that many businesses are great at what they do but don’t necessarily have time to become IT experts, nor do they have the resources to employ them. In a world of fast changing online business needs, we offer access to real people, in a timely fashion, where no question or request is considered something that we cannot try and help you with.
Look at the Testimonials Section of our website if you want to read more.
Many online hosting providers stop at the limits of their immediate subscription. We know the real world is not that clear cut and a/freshwave/testimonials/re happy to undertake work at fair rates, across a diverse range of services:
The Director of Freshwave is formally qualified in computer science. His extensive industry knowledge before starting his own business, leaves him well qualified to approach a range of technical challenges that many online hosting providers are unable to offer. We bill for our technical time at 15-minute slots, ensuring that you don’t overpay for our time or are unfairly charged. You may also commission us to train you how to do things, so that next time you can have a go yourself.
We can offer a range of individually tailored plans to suit all needs and budgets and all business sizes and levels of skill, or one-off pieces of work. You are in safe hands with Freshwave knowing that our services can extend across a range of IT and Web needs, if, and when you need us.
At Freshwave we are serious about keeping your data secure. We store your data on encrypted devices and encrypted cloud storage for back-up purposes. We never sell, lend or otherwise trade email lists with other companies and business for marketing purposes.
See our Privacy Notice for more Information